Privacy Policy

1. Data Protection & GDPR Compliance

Smilearcharbor is strictly committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR). We ensure transparent, secure, and lawful processing of all client data.

2. Data Usage

We collect personal information (Name, Email, Project Details) strictly for the purpose of facilitating design consultations and project management. We do not sell or rent your personal data to unauthorized third parties. Data is shared with our partner brands (e.g., Walter Knoll, Hülsta) only upon your explicit consent to initiate a project.

3. Cookies

Our website uses essential cookies to ensure platform functionality and aesthetic delivery. We also utilize analytical cookies to understand user behavior, enabling us to refine our cinematic UI experience. You may opt out of non-essential cookies via your browser settings.

4. Data Retention

Your data is stored securely on servers located within the EU. We retain inquiry data for a period of 24 months, after which it is securely deleted unless an active project contract is in place.

5. Your Rights

Under the GDPR, you have the right to access, rectify, or request the erasure of your personal data at any time. To exercise these rights, please contact our Data Protection Officer at [email protected].